CRM

 

For Immediate Release
June, 2012
 
Distributed Network Software LLC (DNS), Achieves a Microsoft Silver Customer Relationship Management Competency
DNS earns distinction through demonstrated technology success and customer commitment.
 
ERIE, PA, U.S. — June, 1, 2012 DNS announced it has achieved a Silver Customer Relationship competency, demonstrating its ability to meet Microsoft's customers’ evolving needs in today's dynamic business environment. To earn a Microsoft silver competency, partners must successfully demonstrate expertise through rigorous exams, culminating in Microsoft certifications. To ensure the highest quality of services, Microsoft requires customer references for successful implementation and customer satisfaction.
 
DNS is a business-process driven technology firm focused on operations management and supply chain technology. Our organization consists of a core team of business, and computer engineering personnel that directs and manages the development, implementation, and commercialization of the software solutions. At the core of our success are reliable software systems and instilled processes that enable us to continually and efficiently deliver quality and service.
 
We employ Extreme Programming (XP) methodology along with various project management, integrated development environment, and software development tools. Our core competencies include software development, customer relationship management, operations software (ERP and CRM software) and commercial hosting. We actively participate in assisting our clients through the initial planning, analyzing, and recommending stage, to the actual purchasing, deploying, migrating data, and integration of ERP and CRM systems.
 
DNS recognizes that customer relationship management is an essential part of modern business management. With the customer relationship competency achieved, we are able to provide you with a solution that addresses your specific business priorities. This results in enhanced functionality in customer management, increased customer satisfaction, and immediate access to visual and reporting tools to analyze and track account and business related data.
 
“By achieving a silver competency, organizations have proven their expertise in specific technology areas, placing them among the top 5 percent of Microsoft partners worldwide,” said Jon Roskill, corporate vice president, Worldwide Partner Group at Microsoft Corp. “When customers look for an IT partner to meet their business challenges, choosing a company that has attained Microsoft competencies is a smart move. These are highly qualified professionals with access to Microsoft technical support and product teams.”
 
Attaining the Customer Relationship Management competency demonstrates partner expertise in Microsoft Dynamics CRM solutions. Equipped with exclusive training, the latest software and support, partners deliver flexible and tailored solutions that enhance their customers’ competitive advantage within their respective industries, from first contact to purchase and post-sales support.
 
The Microsoft Partner Network helps partners strengthen their capabilities to showcase leadership in the marketplace on the latest technology, to better serve customers and, with 640,000 Microsoft partners in their ecosystem, to easily connect with one of the most active, diverse networks in the world.
 
DNS is a Microsoft and Time Warner partner that provides information, technology services, and software support to government and commercial clients. DNS was incorporated in 1999 as a team of software engineers building bridges between legacy systems and the Internet. These bridges helped clients make data readily available to customers using the inexpensive Internet. Throughout the years DNS’s focus evolved from Internet programming into three distinct competencies that remain the driving factor of all business today, Enterprise Resource Planning, Software Development and Hosting (Cloud) Services. DNS is assembled of an accomplished team consisting of Microsoft Certified Application Developers who hold Bachelor of Science degrees in Software Engineering, Computer Science, and Accounting and experienced professionals who are certified in Accounting and Operations software. Their knowledge and depth of experience brings a tremendous amount of value to the customer, allowing us to provide our clients with solutions tailored to fit their organizations while meeting their specific business needs.
 
For more information, press only:
Abby Ashton, DNS, (814) 838-5151, abby@dnsllc.com
Distributed Network Software, LLC 3250 West Lake Road Erie, PA 16505 PH: 814.838.5151
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