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Microsoft Dynamics 365

Dynamics 365 is the next generation of Dynamics CRM, with intelligent business applications that enable organizations to grow, evolve and transform. Purpose-built applications such as Sales, Customer Service, Field Service, Project Service Automation and Operations work seamlessly together.

Dynamics 365 combines your everyday Office applications with powerful customer relationship management (CRM) software accessed over the Internet to rapidly improve marketing, boost sales, and enrich customer service interactions. Because it was designed with Outlook, Dynamics 365 delivers lower training costs, broader user adoption, less application-switching, higher productivity, and provides for a faster return on your investment.

Dynamics 365 includes reporting tools for accurate forecasting and measurement of business activity and employee performance, providing strategic views of the businesses. You will have one view of your customer that is shared throughout the enterprise.          

At DNS, Microsoft certified professionals can help you transform Dynamics 365 to work the way your company does. We will work with your team members to automate the process you presently use to contact and communicate with current and potential customers, vendors, and suppliers. We can replicate current workflows and implement new workflows, allowing your team to manage all stages and activities associated with your current and prospective customers. Dynamics 365 provides a 360º view of your customer, so each member of your organization can better serve and support your clientele.



Microsoft Dynamics 365 Online

Your company needs the hybrid business solution that Dynamics 365 encompasses: sales, customer service, field service and project service automation. Start your CRM system in the cloud to manage customer accounts, sales opportunities, leads, account activity, mobile sales and more.

To top it off, DNS is your Microsoft Certified Partner to assist in transitioning your company to Dynamics 365 Online and working with you along the way to maximize your sales processes.

Choose from flexible licensing options in the cloud that best suit your company:

  • Microsoft Dynamics 365 Plan 1 is the recommended choice for access to all App functionality and capabilities of the former CRM Professional license. Plus, included access to PowerApps and Microsoft Flow.

  • Microsoft Dynamics 365 Apps are best for users that need full use of one app and only light use of the rest. Choose from Sales, Customer Service, Field Service, Project Service Automation (and upcoming-Marketing) in Enterprise edition.

  • Microsoft Dynamics 365 Team Members are designed for light use and read access of all Apps, including PowerApps and Flow.

Check us out on the Microsoft Partner Center.

365 Online with CSP

Subscribe to Microsoft Dynamics 365 Online today with DNS, a Cloud Solution Provider (CSP) of Microsoft services. As a CSP Partner, Distributed Network Software combines your Dynamics 365 billing and development work into one, compact invoice. Simplify your growing business with DNS.


Boost your leads with
ClickDimensions Email Marketing and Marketing Automation for Microsoft Dynamics 365 (CRM)

ClickDimensions Email Marketing and Marketing Automation for Microsoft Dynamics 365 (CRM) empowers marketers to generate and qualify high quality leads while providing sales the ability to prioritize the best leads and opportunities. Providing email marketing, web intelligence, lead scoring, social discovery, web forms, surveys, landing pages, nurture marketing, subscription management, campaign tracking and more, ClickDimensions allows organizations to discover who is interested in their products, quantify their level of interest and take the appropriate actions.

Increase Sales Performance
Streamline and automate your sales processes. CRM allows your sales force to create a single view of the customer to help ensure a shorter sales cycle, higher close rates, and improved customer retention. Dynamics CRM gives sales professionals fast access to useful data online or offline so they can work efficiently and spend more time selling.
Boost Customer Satisfaction
Focus on  providing great customer service with reliable and accessible customer care functionality, in a familiar Outlook application. Plus, with access to complete case and customer data, you can respond to cases faster in order to improve customer retention.
Improve Marketing Effectiveness
Provide your marketing professionals with flexible segmentation tools, simplified campaign management capabilities, intuitive response tracking, and insightful analytics to improve your marketing effectiveness.
Power your Service Productivity
Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that lets them work in a personal, natural way. This solution provides customer service professionals with guidance that is insightful, resulting in a connected, collaborative, and integrated organization.



To discuss pricing, and other available services, call DNS at (814) 838-5151, or e-mail


More Information

Distributed Network Software, LLC 3250 West Lake Road Erie, PA 16505 PH: 814.838.5151
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