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STAY CALM AND OPT-IN

We couldn’t keep this under wraps any longer – the DNS blog is now here! Along with our blog we have also started our GDPR compliance opt-in email marketing journey. As a software solution and technology company, our content tends to be more informational and tip-based. This is why we are introducing our brand new blog where we will be posting articles about CRM and ERP solutions, sales and marketing automation, app development, Internet resources, Microsoft news, updates and more every week. We’re super excited and can’t wait for you to subscribe to our channel and let us know your thoughts, feedback and new ideas for articles. Thank you so much for your continuing support. Don’t forget to hit that subscribe button.

Offering business solutions since 1999.

DNS strives to improve business processes & procedures through solutions that meet ever-changing business needs. Our range of products include Dynamics 365 (CRM), Dynamics Financials (GP or NAV), SharePoint, Sales and Marketing Automation, App Development, Internet Resources such as Fiber, VoIP, Data, and more. These services and products enables rapid deployment and fulfillment of all business solutions.

OUR SPECIALIZATIONS
DNS is comprised of certified application developers, implementers, and consultants who hold Bachelor of Science degrees in Software Engineering, Computer Science, and Accounting. Our specialists help design solutions geared to your specific business needs, providing you with the tools and functionality to realize the full potential of your business. We are experienced in working with a variety of industries that include: manufacturing, logistics, transportation, government municipalities, accounting, and education, located throughout the world.
OUR SKILLS
ERP IMPLEMENTATION & TRAINING
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MARKETING AND SALES AUTOMATION
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UI/UX DEVELOPMENT
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INTERNET RESOURCE MANAGEMENT
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WHY WE DO WHAT WE DO

DNS STRATEGY

DNS follows the Extreme programming (XP) software development methodology to consistently and accurately develop user interface and experience software on time.  XP methodologies along with various project management, integrated development environment, and software development tools allows DNS and Clients to maintain same expectations throughout the software development lifecycle (SDLC).  Our goal in using XP methods is to provide consistent deployment experiences and timeframes throughout our engagement with our Clients.

WE CARE ABOUT YOUR NEEDS

APP CACHE

  • Dynamics GP Upgrade for Hospitality Industry

    DNS upgraded existing processes from Dynamics GP 10 to Dynamics GP 2015 which provided new functionality for this Client’s 50 plus company databases.  Not only did the process of the test upgrade occur in three major steps to move from GP 10 to GP 2015, but the testing and verification revealed issues that needed addressed prior to the actual upgrade. Functionality such as document attachments, workflows, printer selection, copy and paste of journal entries, and financial reporting was improved tremendously and allowed users to proceed with tasks unabated. The mission to exceed expectations is reflected in how it moved with technology in its accounting software upgrade to Dynamics GP, allowing the full functionality and support of Dynamics GP to shine through in every transaction. The accounting solution implemented by DNS put the Client in a position to accommodate its rapid expansion in the hospitality industry.

  • Streamlined CRM Reporting System with Graphics

    The internal reporting system within CRM gained a compact and streamlined report for its weekly sales meetings and tracking of business by the sales reps in the company. With the expertise of DNS within CRM, the former report was transformed into an interactive report covering sales and all graphics that encompasses the process. Opportunities and Quotes were categorized by their Accounts and relevant Projects by salesperson with hyperlinks for easy navigation to the CRM record for more details. The report data is continually being updated by sales reps, which provides selecting or including content as an easier alternative as it can be pulled at any time by management, creating a resourceful way to monitor sales productivity. Training for accurate CRM input by employees for inclusion in the report, fostered and increased acceptance and efficiency in the CRM Online software. This progressive reporting system now matched the company's status as an innovator and partner to leading manufacturers around the world.

  • Trench Drain Configurator App

    In 2010 DNS created an online trench drain configurator that advanced the plumbing products industry and improved all aspects and options available.  The app used scaled pictures and automation to create and configure trench drains for a variety of complicated configurations. The options now available at the customer level during the quote and order process allows improved flexibility and control of the trench drain order procedure. Not only did customers gain more options in the configuration process for a trench drain, but now engineers have a better understanding of its customer’s needs and exact specifications. Multiple trench drain runs on the document and in the app show configuration, individual slope length input, connector validation, minimum and maximum depth input, and sidewall or neutral options for extending trench length all tied in to maximize the customer experience, prevent configuration errors and provide the engineers a detailed final document with the imperative information to configure the exact trench drain configuration needed by the customer. This DNS solution fosters commitment to excellence in the plumbing products industry.

  • Dynamics CRM & NAV Quote Reporting Solution

    For this industrial pump manufacturer, a solution built within Dynamics CRM improved the quote process and quote report for a modernized sales and service model. After streamlining the OOB quote form DNS adapted various fields such as Unit of Measure and Territory to auto-populate based on the default region in order to save time during quote creation. Non-essential fields were removed and a plug in was created to add related products to a quote based on the main product selection. DNS assisted with data integration between Dynamics NAV and JavaScript.  The integration was written against the DOM (Document Object Model) as a customer relationship management system for sales results. DNS integrated the sales results data between NAV and Dynamics CRM to provide more accurate reports for the Regional Sales Managers. DNS also created a Dynamics CRM solution that provided business continuity in forms and procedures across all divisions internationally.

  • Packaging Manufacturer bridges CRM, ClickDimensions and E2

    A packaging, storage and protective products design and fabrication manufacturer called upon DNS to bridge data between Dynamics 365 (CRM), E2 ERP and ClickDimensions in order to drive Leads & Quotes to the next level of their sales.  This manufacturer creates plastic collapsible, re-shippable and reusable containers as an alternative to corrugated boxes, saving both money and landfill space. Its patented hinge feature allows containers to fold flat for inexpensive storage and return, and provides flexibility in customizing containers to meet certain specifications.  DNS implemented a Quote Request on the company’s public website that assigned new Leads to the next available sales representative in a rotating sales pool managed in Dynamics 365.  Additionally, website Leads were compared to existing ERP customers then managed accordingly in Dynamics 365.  ClickDimensions marketing tool for Dynamics 365 drives Leads to the company public website where Dynamics 365 compares new Leads with existing E2 Customers then immediately notifies Sales staff of the inquiry.  This packaging, storage and protective products design and fabrication manufacturer now handles a significant increase in Leads resulting from enhanced marketing techniques to drive sales with new and existing Customers in need of custom-made shipping products and packaging methods.

  • Freight Rating App for Global Supply Chain Management Company

    Scaling was a big factor for this global supply chain management company that specializes in Domestic & International Third-party logistics services. The number of online transactions along with customer transportation needs caused this company to rely more and more on their website to communicate with customers. As such, DNS created a web app to rate and ship freight for the supply chain management industry. eShipPlus.com web app was born as a two tier, role based freight rating web application created using Microsoft Visual Studio .NET tools and SQL Server database along with SMC’s Rateware and CarrierConnect engine. Today eShipPlus.com is a three-tiered app allowing customers to rate freight then instantly fax or email bills of lading to freight terminals for scheduling pickup. Along with the rating side, DNS created an administrative site for customers to manage and update freight transactions and user access. The web app allows customers to search for and select the best rate, generate a bill of lading and immediately notify and schedule the carrier for pickup. eShipPlus.com enterprise ui/ux is built on Microsoft products using Microsoft Visual Studio .NET tools.

DNS ACHIEVEMENTS

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WE ARE HERE TO HELP

STEP-BY-STEP GUIDANCE

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START WITH WHAT YOU NEED

Choose from modular applications that are designed for specific processes, roles, and industries— so you can solve a business problem and easily expand to run your entire business in the cloud.

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OPTIMIZE PRODUCTIVITY

Enable greater productivity by seamlessly connecting your business process data with Office 365 and LinkedIn data —surfacing it within familiar tools like Outlook, Excel, and Power BI.

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INFUSE INTELLIGENCE

Deliver actionable insights powered by artificial intelligence and the Microsoft cloud that proactively guide employees to optimal outcomes and drive business results.

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ADAPT TO CHANGE

Easily tailor, extend, connect, and build applications with a modern platform and little to no code development so you can meet your specific business needs.

INTERESTED IN OUR SERVICES?

WHAT WE DO BEST

MICROSOFT DYNAMICS 365

End-to-end applications that work great on their own and even better together
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SALES

Empower sellers with insights to personalize relationships, predict customer needs, and increase sales.
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SERVICE

Exceed customer expectations across self and assisted support with empowered agents that deliver personalized experiences.
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TALENT

Attract the right people and seamlessly onboard, engage, and grow your talent.
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FINANCE & OPS

Modernize your business operations across finance, manufacturing, and supply chain to drive new growth.

STAY CALM AND SUBSCRIBE

Look forward to news and articles on the technology you need to boost your sales, marketing, financials, and business efforts. Don’t forget to subscribe to our blog for periodic newsletters, articles, updates, offers and more.

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